How you can stay safe

Throughout your visit to the theatre it is important that you help keep yourself and others safe. Below you’ll find a list of measures that you can take to ensure that everyone’s experience is the most safe, comfortable and enjoyable as possible.


Please do not attend if…

If you have developed symptoms of coronavirus, which include a high temperature (38C or above), a new continuous cough, or a change or loss in your sense of taste or smell, please do not visit the theatre and self-isolate.

Also, if you or someone you live with has been in contact with someone who has contracted coronavirus within the last 10 days, please refrain from attending the theatre and self-isolate.

If you are unsure of the symptoms of coronavirus, please read the following NHS guidance:

Wash your hands regularly

Please regularly use the hand sanitizer provided throughout the venue. When using the toilet please wash your hands with soap and water for at least 20 seconds before returning to your seat. 

Please wear a face covering

We respectfully ask you to continue to wear a face covering at all times when visiting the theatre, unless exempt.
We would also appreciate audiences taking a lateral flow test before attending.

If you have been advised by a medical professional or have an exemption on the grounds of mental, physical or hidden disability, we recognise and support the Government’s exemption cards which are available to download for free HERE.

Please note: a face covering should cover the nose and mouth areas completely

Respect space 

Whilst you are in the building please be mindful of others around you, and keep your distance from fellow audience members who are not in your party.

When heading into the auditorium please sit in your allocated seat number and row. Should you need to leave the auditorium, a member of staff will direct you to the safest exit.

If you feel unwell after attending the theatre…

We are working with the government to track and trace possible outbreaks of COVID. 

If, shortly after visiting the theatre, you fall ill and test positive with coronavirus please self isolate immediately, update your Track and Trace app and contact the theatre at: 

It is paramount that we help prevent any possible spread of the virus and your information is vitally important in allowing us to do so.

We appreciate your continued support!

We’d like to say a huge thank you for your continued cooperation. We understand that it can be difficult to feel comfortable in public spaces at the moment so we’ve introduced a series of comprehensive safety policies to keep you and our staff safe.

We’d like to kindly ask that you read and digest the safety information provided and attend the theatre with an understanding of what to expect.

Thanks again and see you soon!

If you’d like to learn more about our safety policies please visit our Frequently Asked Questions, read about How we are keeping you safe, or, visit our Access Guide.

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